Privacy and cookies

Who we are
Petra Healing is operated by Lyndsay Potter. The website address is: https://petrahealing.co.uk. You may contact Lyndsay by telephone/text at 07971 899754 or email lyndsay(@)petrahealing.co.uk.

Data We Collect
When placing an order through this website, signing up to the email list or using the contact form, you are requested to provide your name, email address and contact phone number. You may contact us directly by email or phone/text using the details provided at the top and bottom of the main pages.

Information you provide is used solely to provide you with the service you have requested/purchased.

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Comments are currently disabled on this website.

Cookies, Pixels and Web Beacons
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

You are not required to log in to make a purchase from this website.

We use third-party services for:

  • Analytics tracking
  • Advertising and promotion
  • Email marketing
  • Payment processing
  • Messenger contact

This site uses Google Analytics to monitor how the website is performing, Facebook Pixel to help target our audiences on Facebook and to monitor ad performance, PayPal and Stripe to take online payments and Facebook messenger.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
If you request a password reset, your IP address will be included in the reset email.

Your IP address and details are available to Facebook if you are logged in when using our website.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.